Introduction

Welcome to all4u.pk (“we”, “our”, “us”). We operate as an online marketplace that connects independent vendors with buyers. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. By accessing or using all4u.pk, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping/billing address.
  • Account Information: Username, password, order history, and user preferences.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Vendor Data: For sellers, we collect business details, CNIC/identity verification, and subscription billing information.

How We Use Your Information

We use the collected data to:

  • Facilitate the connection between buyers and vendors.
  • Manage user and vendor accounts.
  • Process vendor subscription fees.
  • Improve platform security and prevent fraudulent activities.
  • Provide customer support and technical assistance.

Direct Vendor Payments

all4u.pk is a non-payment processing marketplace.

  • All payments for products are made directly by the Buyer to the Vendor via the vendor’s specified methods (e.g., Bank Transfer, EasyPaisa, JazzCash, or Cash on Delivery).
  • We do not collect, store, or process any financial information related to product purchases.
  • Financial transactions and payment security are the sole responsibility of the buyer and the vendor.

Order Fulfillment & Logistics

Logistics and shipping are managed exclusively by the Vendors.

  • Data Transfer: When you place an order, your name, contact number, and delivery address are shared directly with the Vendor to enable them to fulfill the order.
  • Shipping Responsibility: The vendor is responsible for packaging and dispatching the items through their chosen courier service.
  • Tracking: Any delivery disputes or tracking inquiries should be directed to the vendor from whom the purchase was made.

Data Sharing

We share your information only in the following circumstances:

  • With Vendors: Necessary details (Name, Address, Phone) are shared with vendors to complete your order.
  • Service Providers: We may share data with hosting partners and technical service providers who help maintain the website.
  • Legal Requirements: We may disclose information if required by the laws of Pakistan or in response to valid legal requests.
  • No Data Selling: We do NOT sell, rent, or trade your personal data to third-party marketing companies.

Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

Data Security

We implement industry-standard security measures, including SSL encryption and firewalls, to protect your data. However, since payments and shipping occur directly between the buyer and vendor outside our platform’s infrastructure, we cannot guarantee the security of data handled by third-party vendors or courier services.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request the deletion of your account and personal data.
  • Opt-out of promotional communications.

Third-Party Links

Our website may contain links to external sites (such as vendor social media pages or external payment portals). We are not responsible for the privacy practices or content of these third-party websites.

Children’s Privacy

all4u.pk is intended for use by individuals aged 18 and older. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be updated on this page with a new “Last Updated” date.

Contact Us

If you have any questions or concerns regarding this policy, please contact us:

all4u.pk — Your Marketplace, Your Rules.